Privacy policy

Privacy policy

Your privacy is important to us. It is BIQ Materials' policy to respect your privacy and comply with all applicable laws and regulations regarding any personal information we may collect about you, including on our website, https://www.biqmaterials.com, and other sites we own and operate. This policy is effective October 15, 2021 and was last updated on October 15, 2021.

Information we collect

Information we collect includes both information that you knowingly and actively provide to us when you use or participate in any of our services and promotions, and any information that is automatically sent by your devices in connection with accessing our products and services.

Log data

When you visit our website, our servers may automatically log standard data provided by your browser. This may include your device's Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, other details about your visit, and technical details that occur along with any errors you may encounter. Please be aware that while this information may not be personally identifiable in itself, it may be possible to combine it with other data to personally identify individuals.

Personal information

We may ask for personal information which may include one or more of the following:

• Name
• E-mail address
• Mobile number
• Company name

Legitimat reasons for processing your personal data

We collect and use your personal information only when we have a legitimate reason to do so. In such cases, we only collect personal information that is reasonably necessary to provide our services to you.

Collection and use of information

We may collect personal information from you when you do any of the following on our website:

Using a mobile device or browser to access our content

Contacting us via email, social media or through any similar technology

When you mention us on social media

We may collect, retain, use and disclose information for the following purposes, and personal information will not be further processed in a manner incompatible with those purposes:

We may collect, retain, use and disclose information for the following purposes, and personal information will not be further processed in a manner incompatible with those purposes:

to contact and communicate with you

for analytics, market research and business development, including to operate and improve our website, associated applications and associated social media platforms

for internal record-keeping and administrative purposes

Please be aware that we may combine information we collect about you with general information or research data that we obtain from other reliable sources.

Security of your personal information

When we collect and process personal information, and while we retain this information, we will protect it in commercially acceptable ways to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification. While we will do our best to protect the personal information you provide to us, please note that no method of electronic transmission or storage is 100% secure, and none can guarantee absolute data security. We will comply with laws applicable to us regarding data breaches. You are responsible for choosing any password and its overall security strength, to ensure the security of your own information within the boundaries of our Services..

How long we store your personal data

Vi behåller dina personuppgifter bara så länge vi behöver. Denna tidsperiod kan bero på vad vi använder din information till, i enlighet med denna integritetspolicy. Om din personliga information inte längre krävs kommer vi att radera den eller göra den anonym genom att ta bort alla detaljer som identifierar dig. Om det är nödvändigt kan vi dock behålla din personliga information för vår efterlevnad av en juridisk redovisnings- eller rapporteringsskyldighet eller för arkiveringsändamål i allmänhetens intresse, vetenskapliga eller historiska forskningsändamål eller statistiska ändamål.

Children's privacy

We do not direct any of our products or services to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13.

Disclosure of personal information to third parties

We may disclose personal information to:

a parent company, subsidiary or affiliate of our company

third party service providers for the purpose of enabling them to provide their services, such as IT service providers, data storage, hosting and server providers, advertisers or analytics platforms

our employees, contractors and/or related entities

our existing or potential agents or business partners

sponsors or promoters of competitions, sweepstakes or promotions that we run

courts, tribunals, regulators and law enforcement officials, as required by law, in connection with any actual or future legal proceedings, or in order to establish, exercise or defend our legal rights

third parties, including agents or subcontractors, who assist us in providing information, products, services or direct marketing to you or third parties to collect and process data

International transfers of personal information

The personal information we collect is stored and/or processed where we or our partners, affiliates and third-party providers maintain facilities. Please be aware that the locations where we store, process or transfer your personal information may not have the same data protection laws as the country in which you first provided the information. If we transfer your personal information to third parties in other countries: (i) we will carry out those transfers in accordance with the requirements of applicable law; and (ii) we will protect the transferred personal information in accordance with this Privacy Policy.

Your rights and control over your personal information

You always retain the right to withhold personal information from us, with the understanding that your experience of our website may be affected. We will not discriminate against you for exercising any of your rights over your personal information. If you provide us with personal information, you understand that we will collect, maintain, use and disclose it in accordance with this Privacy Policy. You retain the right to request information about any personal information we hold about you.

If we receive personal information about you from a third party, we will protect it in accordance with this Privacy Policy. If you are a third party providing personal information about someone else, you represent and warrant that you have such person’s consent to provide that personal information to us.

If you have previously consented to us using your personal information for direct marketing purposes, you may change your mind at any time. We will provide you with the opportunity to unsubscribe from our email database or opt out of communications. Please note that we may need to request specific information from you to help us confirm your identity.

If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details in this Privacy Policy. We will take reasonable steps to correct any information that is found to be inaccurate, incomplete, misleading or out of date.

If you believe that we have breached relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you in writing setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a supervisory body or data protection authority in relation to your complaint.

Use of cookies

We use "cookies" to collect information about you and your activity on our website. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so that we can understand how you use our website. This helps us provide you with content based on the preferences you have set.

Limitations to our policy

Our website may link to external websites that are not operated by us. Please be aware that we have no control over the content and policies of these websites and cannot assume responsibility or liability for their respective privacy practices.

Changes to this policy

At our sole discretion, we may change our Privacy Policy to reflect updates to our business processes, current acceptable practices, or legal or regulatory changes. If we decide to change this Privacy Policy, we will post the changes here at the same link from which you access this Privacy Policy.

If required by law, we will obtain your consent or provide you with an opportunity to opt in or out, as applicable, of any new uses of your personal information.

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